Andee Bodenstein's Accounts

Data Fresh
My Accounts
122
29 Class | 77 Collab | 16 Both
Total ARR
$2.8M
122 accounts | Avg $22,881
ARR by Sales Stage
$437K Won
Open: $1.92M | At Risk: $87K | Lost: $79K
Usage Status
Usage Status Definitions
Growing: 30d minutes up 15%+ vs prior 60d avg
Steady: Within ±15%
Declining: Down 15%+
Low Usage: Under 100 total minutes (90d)
No Usage Reporting: Zero minutes (90d) for a known customer
Year One accounts use ±30% thresholds
Time window: 90-day rolling
107 Active
● 44 Growing · ● 21 Steady · ● 42 Declining
9 No Usage Reporting · 3 Low Usage · 0 No Data
Needs Attention
Needs Attention
Accounts with usage signals that warrant investigation:

Declining Usage: Down 15%+ (30d vs prior 60d)
Low Usage: Under 100 minutes in 90 days
No Usage Reporting: Zero minutes for a known customer
Y1 No Usage / Minimal Adoption / Decreasing: Year One accounts with poor adoption

Based on objective usage data, not health scores.
56 Accounts
42 Declining · 3 Low Usage
9 No Usage Rpt · 0 Y1 No Usage · 2 Minimal
Support Health
Support Health
Open Cases: Accounts with active support tickets
Stale: Cases older than 30 days without resolution
Critical: High-priority or severity cases
Jira Escalations: Cases escalated to engineering
39 w/ Open Cases
38 accounts stale (30+ days)
0 critical · 13 Jira escalations
Renewal Pipeline
118 renewals · $2.7M ARR
Q1 2026
15 renewals $366,374
Won
$302K 82.4%
Lost
$64K 17.6%
82.4% Current Renewal Rate
Jan
9
$240K
Feb
0
$0
Mar
6
$126K
LARGEST RENEWALS
Q2 2026 CURRENT QUARTER
15 renewals $218,710
Won
$117K 53.4%
Open
$99K 45.2%
Lost
$3K 1.4%
53.4% Current Renewal Rate
Apr
2
$105K
May
2
$31K
Jun
11
$82K
LARGEST RENEWALS
Q3 2026
70 renewals $1.6M
Won
$9K 0.6%
Open
$1.6M 98.7%
At Risk
$87K 5.4%
Lost
$12K 0.7%
0.6% Current Renewal Rate
Jul
42
$1.0M
Aug
7
$107K
Sep
21
$485K
LARGEST RENEWALS
Q4 2026
18 renewals $540,886
Won
$9K 1.7%
Open
$531K 98.3%
1.7% Current Renewal Rate
Oct
6
$138K
Nov
3
$30K
Dec
9
$373K
LARGEST RENEWALS

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Account Name Product SFDC ARR Renewal Sales Stage Customer Tenure Sessions
(Last 90 Days)		 Minutes
(Last 90 Days)		 Product Usage
Class SFDC $8,960 Q3 - Sep 18 Won 2y 10m 3 794 Declining Usage
Class SFDC $11,660 Q3 - Jul 1 Lost Month 10 17 5,248 Year One - Steady Usage
Both SFDC $26,250 Q3 - Sep 13 Open 6y 8m 1 217,614 Growing Usage
Class SFDC $46,815 Q3 - Jul 1 Open 6y 3m 12 14,654 Declining Usage
Class SFDC $6,825 Q3 - Jul 1 Open Month 9 0 3 Year One - Minimal Adoption
Class SFDC $11,500 Q3 - Jul 1 Open 3y 8m 4 326 Declining Usage
Collab SFDC $190,000 Q3 - Jul 1 Open 2y 0m 3 19 Low Usage
Collab SFDC $22,100 Q3 - Aug 1 Open 2y 0m 2 165 Declining Usage
Both SFDC $20,000 Q4 - Oct 1 Open 6y 4m 1 139,940 Growing Usage
Both SFDC $56,224 Q1 - Mar 31 Won 5y 6m 3 11,208,184 Growing Usage
Collab SFDC $4,719 Q3 - Jul 1 Possible drop 10y 0m 1 0 Low Usage
Both SFDC $30,430 Q1 - Jan 1 Won 8y 3m 16 174,760 Steady Usage
Collab SFDC $46,807 Q3 - Sep 1 Possible drop 3y 7m 4 187 Growing Usage
Collab SFDC $2,755 Q4 - Oct 1 Open 2y 0m 1 2 Low Usage
Both SFDC $14,987 Q3 - Jul 1 Open 3y 9m 0 78,305 Growing Usage
Class SFDC $6,500 Q3 - Jul 1 Open 9y 6m 37 66,947 Declining Usage
Class SFDC $14,025 Q3 - Sep 14 Open 1y 6m 1,832 1,571,597 Steady Usage
Collab SFDC $16,395 Q2 - Jun 10 Outreach 5y 10m 15 1,865 Declining Usage
Collab SFDC $1,500 Q2 - May 10 Lost 2y 0m 0 7,193 Steady Usage
Both SFDC $22,660 Q3 - Jul 1 Open 5y 11m 16 136,489 Growing Usage
Class SFDC $17,372 Q3 - Jul 1 Open 3y 4m 34 97,583 Declining Usage
Collab SFDC $31,090 Q1 - Jan 1 Lost 1y 3m 4 886 Declining Usage
Class SFDC $9,300 Q1 - Jan 16 Won 3y 3m 0 265,814 Steady Usage
Collab SFDC $3,268 Q2 - Jun 1 Outreach 2y 0m 28 920 Growing Usage
Collab SFDC $2,030 Q3 - Jul 1 Open 2y 0m 39 916 Declining Usage
Both SFDC $10,750 Q1 - Mar 22 Won 6y 4m 39 422,382 Declining Usage
Collab SFDC $7,320 Q3 - Jul 1 Open 2y 0m 24 5,013 Growing Usage
Collab SFDC $46,386 Q3 - Sep 1 Open 2y 0m 0 285,974 Steady Usage
Collab SFDC $33,325 Q1 - Jan 1 Lost 1y 3m 0 193,660 Steady Usage
Collab SFDC $1,575 Q2 - Jun 30 Lost 2y 0m 0 13,116 Steady Usage
Class SFDC $9,482 Q3 - Sep 1 Open 3y 9m 57 24,996 Declining Usage
Class SFDC $2,970 Q2 - Jun 15 Renewal Quote Sent 2y 9m 32 42,970 Declining Usage
Class SFDC $82,250 Q1 - Jan 26 Won 1y 4m 38 33,794 Declining Usage
Collab SFDC $6,875 Q3 - Jul 17 Open 2y 0m 14 5,217 Declining Usage
Both SFDC $4,987 Q3 - Sep 1 Open 2y 8m 207 177,477 Declining Usage
Collab SFDC $13,850 Q2 - Jun 1 Outreach 2y 0m 44 8,187 Declining Usage
Both SFDC $14,516 Q4 - Dec 19 Open 3y 3m 184 435,676 Declining Usage
Class SFDC $4,836 Q2 - Jun 30 Outreach 10y 9m 45 54,852 Declining Usage
Class SFDC $5,683 Q3 - Aug 1 Open 5y 1m 51 290,673 Declining Usage
Collab SFDC $3,045 Q3 - Sep 26 Open 2y 0m 46 3,020 Growing Usage
Collab SFDC $8,973 Q3 - Aug 21 Open 2y 0m 40 13,419 Steady Usage
Class SFDC $14,069 Q3 - Sep 6 Open 6y 3m 502 406,512 Declining Usage
Class SFDC $12,000 Q3 - Jul 1 Open 6y 11m 130 750,306 Declining Usage
Class SFDC $6,500 Q1 - Jan 28 Won 13y 7m 0 32,101 Declining Usage
Both SFDC $20,500 Q4 - Dec 1 Open 10y 9m 180 671,032 Steady Usage
Both SFDC $22,310 Q3 - Jul 1 Open 3y 7m 638 953,107 Declining Usage
Class SFDC $11,500 Q1 - Jan 11 Won 3y 5m 83 51,047 Declining Usage
Class SFDC $8,500 Q1 - Jan 1 Won 2y 7m 2,078 1,190,985 Declining Usage
Both SFDC $22,715 Q3 - Sep 1 Open 3y 7m 1,397 2,878,118 Declining Usage
Both SFDC $18,284 Q3 - Jul 1 Open 6y 2m 200 958,120 Declining Usage
Collab SFDC $86,120 Q3 - Jul 1 Open 2y 0m 82 4,584,775 Steady Usage
Collab SFDC $81,425 Q2 - Apr 1 Won 1y 0m 97 71,165 Growing Usage
Collab SFDC $77,450 Q4 - Oct 1 Open 2y 0m 85 1,999,867 Declining Usage
Collab SFDC $70,000 Q3 - Jul 1 Outreach 2y 0m 73 379,103 Growing Usage
Collab SFDC $67,475 Q4 - Dec 7 Open 2y 0m 71 160,074 Steady Usage
Collab SFDC $55,906 Q3 - Jul 1 Outreach 2y 0m 79 469,185 Growing Usage
Collab SFDC $55,000 Q3 - Aug 1 Open 2y 0m 116 868,812 Growing Usage
Collab SFDC $52,590 Q3 - Sep 1 Open 2y 0m 76 291,038 Growing Usage
Collab SFDC $52,077 Q4 - Dec 1 Open 2y 0m 87 2,323,937 Growing Usage
Collab SFDC $44,164 Q3 - Sep 1 Open 2y 0m 87 3,649,149 Growing Usage
Collab SFDC $43,824 Q3 - Jul 1 Open 2y 0m 71 1,015,155 Declining Usage
Collab SFDC $42,134 Q3 - Jul 28 Open 2y 0m 76 254,275 Growing Usage
Collab SFDC $31,620 Q3 - Jul 1 Open 2y 0m 67 88,376 Growing Usage
Collab SFDC $29,810 Q2 - May 21 Outreach 2y 0m 68 289,892 Steady Usage
Collab SFDC $28,644 Q1 - Mar 18 Won 5y 10m 84 1,592,986 Steady Usage
Collab SFDC $27,473 Q1 - Jan 1 Won 1y 3m 75 199,485 Growing Usage
Collab SFDC $26,805 Q3 - Jul 1 Open 2y 0m 76 543,524 Growing Usage
Collab SFDC $19,500 Q3 - Jul 1 Possible drop 5y 3m 56 140,239 Growing Usage
Collab SFDC $17,730 Q3 - Jul 3 Open 2y 0m 87 2,267,925 Growing Usage
Collab SFDC $17,154 Q3 - Sep 21 Open 2y 0m 65 160,535 Growing Usage
Collab SFDC $17,075 Q4 - Dec 31 quote sent 2y 0m 53 58,646 Growing Usage
Collab SFDC $16,480 Q2 - Jun 28 Outreach 2y 0m 75 1,256,228 Growing Usage
Collab SFDC $16,060 Q3 - Sep 1 Possible drop 2y 0m 68 113,602 Growing Usage
Collab SFDC $15,000 Q4 - Nov 1 Open 2y 0m 73 234,350 Steady Usage
Collab SFDC $14,861 Q3 - Sep 1 Open 2y 0m 64 48,970 Growing Usage
Collab SFDC $13,957 Q3 - Sep 1 Open 2y 0m 70 32,935 Growing Usage
Collab SFDC $13,892 Q1 - Mar 17 Won 1y 0m 65 498,191 Growing Usage
Collab SFDC $13,818 Q3 - Jul 1 Open 2y 0m 58 49,195 Steady Usage
Collab SFDC $12,593 Q4 - Oct 1 Open 2y 0m 66 145,843 Growing Usage
Collab SFDC $12,180 Q3 - Jul 1 Open 2y 0m 55 51,981 Steady Usage
Collab SFDC $11,330 Q3 - Sep 1 Open 2y 0m 74 929,327 Steady Usage
Collab SFDC $10,202 Q2 - Jun 6 Outreach 2y 0m 75 237,872 Declining Usage
Collab SFDC $10,025 Q1 - Mar 15 Won 1y 0m 79 946,458 Growing Usage
Collab SFDC $9,728 Q4 - Oct 1 Open 2y 0m 55 36,443 Growing Usage
Collab SFDC $9,450 Q4 - Nov 19 Won 2y 0m 51 74,207 Growing Usage
Collab SFDC $9,365 Q3 - Jul 1 Outreach 2y 0m 59 46,318 Growing Usage
Collab SFDC $8,900 Q2 - Jun 6 Won 2y 0m 50 89,480 Growing Usage
Collab SFDC $8,240 Q3 - Jul 1 Engagement 2y 0m 77 76,986 Growing Usage
Collab SFDC $6,895 Q3 - Jul 1 Open 2y 0m 49 85,758 Growing Usage
Collab SFDC $6,179 Q4 - Dec 26 Open 2y 0m 66 97,597 Declining Usage
Collab SFDC $6,000 Q4 - Nov 14 Open 2y 0m 60 125,428 Steady Usage
Collab SFDC $5,786 Q3 - Jul 18 Open 2y 0m 57 34,542 Growing Usage
Collab SFDC $5,683 Q4 - Dec 11 Open 2y 0m 57 342,226 Growing Usage
Collab SFDC $4,250 Q3 - Aug 17 Quote Sent 2y 0m 56 225,548 Growing Usage
Collab SFDC $3,675 Q3 - Aug 19 Open 2y 0m 48 31,196 Steady Usage
Collab SFDC $3,100 Q3 - Jul 5 Renewal Quote Sent 2y 0m 69 129,674 Growing Usage
Collab SFDC $2,500 Q2 - Jun 5 Won 2y 0m 64 169,232 Steady Usage
Collab SFDC $2,500 Q3 - Jul 1 Open 2y 0m 63 94,146 Declining Usage
Collab SFDC $2,500 Q3 - Jul 1 Open 2y 0m 58 103,656 Growing Usage
Collab SFDC $1,159 Q3 - Sep 16 Open 2y 0m 45 13,266 Growing Usage
Collab SFDC $1,000 Q2 - Jun 1 Renewal Quote Sent 2y 0m 45 21,537 Growing Usage
Both SFDC $24,000 Q2 - Apr 1 Won 5y 8m 195 148,636 Declining Usage
Class SFDC $10,000 Q3 - Jul 1 Open 3y 9m 109 115,770 Declining Usage
Both SFDC $6,470 Q1 - Mar 1 Won 3y 2m 406 2,257,933 Declining Usage
Class SFDC $32,662 Q3 - Sep 1 Open 4y 9m 556 673,323 Declining Usage
Both SFDC $24,470 Q3 - Sep 1 Open 6y 8m 228 379,465 Declining Usage
Class SFDC $11,145 Q3 - Jul 1 Open 4y 5m 832 852,292 Declining Usage
Class SFDC $8,250 Q3 - Jul 1 Open 1y 10m 213 128,286 Declining Usage
Class SFDC $95,800 Q3 - Jul 1 Open 4y 0m 1,244 2,041,756 Declining Usage
Class SFDC $186,680 Q4 - Dec 1 Open 6y 5m 0 0 No Usage Reporting
Collab SFDC $60,340 Q3 - Sep 1 Open 2y 0m 0 0 No Usage Reporting
Class SFDC $15,380 Q1 - Jan 19 Qualified Renewal Month 3 3 185 Year One - Decreasing Usage
Collab SFDC $15,225 Q4 - Oct 1 Open 2y 0m 0 0 No Usage Reporting
Collab SFDC $14,340 Q3 - Jul 1 Open 2y 0m 0 0 No Usage Reporting
Class SFDC $13,380 Q1 - Feb 28 Qualified Renewal Month 3 3 25 Year One - Minimal Adoption
Collab SFDC $13,121 Q3 - Jul 1 Open 2y 0m 0 0 No Usage Reporting
Class SFDC $12,580 Q1 - Jan 18 Qualified Renewal Month 3 10 461 Year One - Decreasing Usage
Class SFDC $11,580 Q1 - Mar 8 Qualified Renewal Month 1 0 0 Implementation
Collab SFDC $7,335 Q3 - Aug 27 Open 2y 0m 0 0 No Usage Reporting
Collab SFDC $5,075 Q3 - Jul 1 Open 2y 0m 0 0 No Usage Reporting
Collab SFDC $2,500 Q3 - Jul 1 Open 2y 0m 0 0 No Usage Reporting
Collab SFDC $2,500 Q4 - Dec 20 Open 2y 0m 0 0 No Usage Reporting