Nikolaos Galindo's Accounts

Data Fresh
My Accounts
149
15 Class | 106 Collab | 28 Both
Total ARR
$4.1M
148 accounts | Avg $27,969
ARR by Sales Stage
$714K Won
Open: $2.78M | At Risk: $479K | Lost: $148K
Usage Status
Usage Status Definitions
Growing: 30d minutes up 15%+ vs prior 60d avg
Steady: Within ±15%
Declining: Down 15%+
Low Usage: Under 100 total minutes (90d)
No Usage Reporting: Zero minutes (90d) for a known customer
Year One accounts use ±30% thresholds
Time window: 90-day rolling
142 Active
● 67 Growing · ● 20 Steady · ● 55 Declining
3 No Usage Reporting · 3 Low Usage · 1 No Data
Needs Attention
Needs Attention
Accounts with usage signals that warrant investigation:

Declining Usage: Down 15%+ (30d vs prior 60d)
Low Usage: Under 100 minutes in 90 days
No Usage Reporting: Zero minutes for a known customer
Y1 No Usage / Minimal Adoption / Decreasing: Year One accounts with poor adoption

Based on objective usage data, not health scores.
61 Accounts
55 Declining · 3 Low Usage
3 No Usage Rpt · 0 Y1 No Usage · 0 Minimal
Support Health
Support Health
Open Cases: Accounts with active support tickets
Stale: Cases older than 30 days without resolution
Critical: High-priority or severity cases
Jira Escalations: Cases escalated to engineering
50 w/ Open Cases
49 accounts stale (30+ days)
0 critical · 35 Jira escalations
Renewal Pipeline
148 renewals · $4.1M ARR
Q1 2026
30 renewals $730,629
Won
$648K 88.7%
Open
$18K 2.5%
Lost
$64K 8.8%
88.7% Current Renewal Rate
Jan
22
$607K
Feb
1
$19K
Mar
7
$105K
LARGEST RENEWALS
Q2 2026 CURRENT QUARTER
29 renewals $647,265
Won
$53K 8.2%
Open
$528K 81.5%
At Risk
$19K 2.9%
Lost
$66K 10.3%
8.2% Current Renewal Rate
Apr
13
$217K
May
7
$90K
Jun
9
$340K
LARGEST RENEWALS
Q3 2026
54 renewals $1.2M
Open
$1.2M 98.6%
At Risk
$293K 23.8%
Lost
$17K 1.4%
Jul
15
$219K
Aug
14
$502K
Sep
25
$506K
LARGEST RENEWALS
Q4 2026
35 renewals $1.5M
Won
$13K 0.8%
Open
$1.5M 99.2%
At Risk
$167K 11.0%
0.8% Current Renewal Rate
Oct
6
$110K
Nov
9
$401K
Dec
20
$1.0M
LARGEST RENEWALS

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Account Name Product SFDC ARR Renewal Sales Stage Customer Tenure Sessions
(Last 90 Days)		 Minutes
(Last 90 Days)		 Product Usage
Collab SFDC $5,348 Q2 - Apr 2 Open 1y 0m 0 7 Low Usage
Class SFDC $39,165 Q2 - Apr 1 Open 5y 3m 25 54,058 Declining Usage
Class SFDC $10,000 Q4 - Dec 31 Qualified Renewal 1y 10m 135 0 No Usage Reporting
Class SFDC $18,000 Q1 - Mar 1 Delayed 7y 0m 256 1,640,785 Declining Usage
Both SFDC $53,170 Q2 - Apr 1 Open 6y 1m 4,706 10,859,903 Declining Usage
Collab SFDC $9,037 Q2 - Apr 3 Open 1y 0m 63 433,295 Growing Usage
Collab SFDC $5,575 Q2 - Apr 20 Possible drop 3y 10m 38 110,920 Declining Usage
Collab SFDC $6,604 Q2 - Apr 20 Open 2y 0m 87 7,307,326 Growing Usage
Collab SFDC $5,870 Q2 - Apr 8 Open 2y 0m 70 395,210 Growing Usage
Collab SFDC $5,662 Q2 - Apr 15 Open 2y 0m 52 85,839 Growing Usage
Both SFDC $5,969 Q2 - Jun 6 Open 3y 9m 2 12,908 Growing Usage
Both SFDC $15,484 Q2 - May 18 Open 5y 11m 3 1,103,155 Steady Usage
Both SFDC $85,000 Q4 - Dec 8 Open 4y 7m 2 2,397,078 Growing Usage
Both SFDC $9,060 Q3 - Jul 30 Open 6y 9m 2 390,346 Steady Usage
Both SFDC $10,663 Q3 - Aug 19 Open 3y 6m 5 9,933 Declining Usage
Both SFDC $14,500 Q3 - Sep 12 Open 7y 4m 1 180,468 Growing Usage
Both SFDC $10,732 Q1 - Mar 17 Won 2y 12m 1 25,355 Declining Usage
Collab SFDC $5,945 Q2 - Jun 30 Lost 2y 0m 5 274 Declining Usage
Class SFDC $17,485 Q3 - Sep 1 Lost 1y 9m 0 45 Low Usage
Collab SFDC $3,522 Q1 - Jan 2 Won 1y 3m 3 119 Declining Usage
Both SFDC $14,235 Q3 - Aug 7 Open 3y 6m 0 1,027,203 Steady Usage
Collab SFDC $8,254 Q1 - Jan 24 Lost 1y 2m 22 58 Low Usage
Class SFDC $13,452 Q2 - Jun 3 Won 1y 10m 0 3,898 Steady Usage
Collab SFDC $4,036 Q2 - Apr 15 Lost 2y 0m 0 1,149 Steady Usage
Class SFDC $7,155 Q3 - Sep 10 Open 6y 6m 8 151,861 Declining Usage
Collab SFDC $8,560 Q3 - Jul 1 Open 2y 0m 22 1,515 Growing Usage
Both SFDC $6,926 Q3 - Sep 19 Open 5y 7m 30 682,256 Declining Usage
Collab SFDC $4,935 Q3 - Sep 1 Open 2y 0m 12 1,115 Declining Usage
Class SFDC $33,050 Q2 - Apr 1 Lost 1y 0m 0 2,436,253 Steady Usage
Collab SFDC $5,459 Q2 - May 19 Open 2y 0m 3 5,604 Growing Usage
Collab SFDC $433 Q4 - Oct 21 Open 2y 0m 4 5,422 Growing Usage
Collab SFDC $6,212 Q4 - Dec 15 Open 2y 0m 13 7,643 Declining Usage
Collab SFDC $13,629 Q2 - May 29 Lost 2y 0m 0 60,421 Steady Usage
Collab SFDC $2,423 Q4 - Dec 1 Won (Anthology to cover) 2y 0m 0 414,896 Steady Usage
Both SFDC $50,010 Q4 - Dec 16 Open 6y 5m 108 895,888 Declining Usage
Class SFDC $4,743 Q3 - Sep 22 Open 3y 6m 111 26,352 Declining Usage
Both SFDC $11,450 Q3 - Sep 29 Open 7y 9m 186 870,495 Declining Usage
Class SFDC $6,457 Q3 - Sep 15 Open 3y 4m 185 244,117 Declining Usage
Collab SFDC $5,696 Q1 - Jan 1 Won 1y 3m 13 44,695 Growing Usage
Collab SFDC $3,885 Q4 - Oct 15 Open 2y 0m 13 12,116 Growing Usage
Both SFDC $49,140 Q1 - Jan 1 Won 10y 11m 2,676 8,979,310 Declining Usage
Both SFDC $128,750 Q4 - Dec 20 Open 5y 9m 4,048 6,053,882 Declining Usage
Class SFDC $49,392 Q4 - Dec 28 Open 2y 3m 99 245,872 Declining Usage
Both SFDC $18,058 Q3 - Sep 15 Open 6y 6m 333 498,366 Declining Usage
Both SFDC $138,922 Q4 - Dec 20 Open 6y 3m 4,613 61,505,441 Declining Usage
Both SFDC $118,450 Q4 - Dec 20 Open 8y 10m 6,097 11,848,145 Declining Usage
Both SFDC $96,177 Q4 - Dec 20 Open 5y 9m 5,777 44,169,142 Declining Usage
Collab SFDC $29,769 Q1 - Jan 1 Won 1y 3m 42 138,437 Growing Usage
Collab SFDC $27,415 Q3 - Sep 28 Possible drop 2y 0m 42 96,299 Growing Usage
Collab SFDC $15,000 Q3 - Aug 1 Open 2y 0m 38 63,536 Declining Usage
Collab SFDC $12,330 Q1 - Jan 22 Won 3y 2m 35 417,160 Declining Usage
Collab SFDC $7,193 Q3 - Jul 23 Open 2y 0m 30 86,009 Declining Usage
Collab SFDC $6,000 Q4 - Dec 4 Open 2y 0m 43 42,354 Steady Usage
Collab SFDC $5,870 Q4 - Dec 14 Open 2y 0m 27 478,473 Growing Usage
Collab SFDC $5,199 Q4 - Nov 3 Open 2y 0m 32 36,484 Declining Usage
Collab SFDC $5,145 Q4 - Dec 20 Open 2y 0m 32 148,388 Growing Usage
Both SFDC $37,868 Q1 - Jan 1 Won 6y 8m 6,862 41,212,049 Declining Usage
Both SFDC $49,355 Q3 - Sep 1 Open 6y 9m 244 878,036 Declining Usage
Both SFDC $45,109 Q1 - Jan 18 Won 6y 0m 74 2,508,673 Growing Usage
Both SFDC $28,867 Q1 - Mar 30 Won 7y 3m 53 2,664,497 Growing Usage
Both SFDC $10,228 Q4 - Nov 6 Won 4y 11m 52 173,494 Declining Usage
Both SFDC $10,192 Q2 - May 17 Open 6y 9m 0 1,520,771 Declining Usage
Both SFDC $8,805 Q3 - Sep 30 Open 5y 0m 745 486,235 Declining Usage
Collab SFDC $170,515 Q2 - Jun 17 Open 6y 9m 173 34,976,428 Growing Usage
Collab SFDC $160,500 Q1 - Jan 1 Won 1y 3m 87 2,242,130 Declining Usage
Collab SFDC $120,285 Q4 - Nov 11 Open 2y 0m 87 2,887,051 Growing Usage
Collab SFDC $116,515 Q3 - Aug 1 Possible drop 2y 0m 74 526,424 Declining Usage
Collab SFDC $109,201 Q4 - Nov 17 Possible drop 2y 0m 77 3,692,632 Growing Usage
Collab SFDC $103,646 Q3 - Sep 15 Open 2y 0m 79 700,970 Growing Usage
Collab SFDC $88,400 Q4 - Dec 1 Open 2y 0m 87 1,588,249 Growing Usage
Collab SFDC $84,019 Q3 - Aug 1 Possible drop 2y 0m 83 1,162,953 Growing Usage
Collab SFDC $74,838 Q3 - Aug 1 Open 6y 11m 88 1,579,038 Steady Usage
Collab SFDC $71,176 Q2 - Jun 1 Open 2y 0m 87 5,730,005 Growing Usage
Collab SFDC $51,500 Q4 - Nov 20 Open 2y 0m 87 1,193,215 Steady Usage
Collab SFDC $51,348 Q3 - Sep 1 Possible drop 2y 0m 75 544,923 Growing Usage
Collab SFDC $49,784 Q4 - Oct 1 Possible drop 2y 0m 79 1,224,706 Growing Usage
Collab SFDC $46,466 Q3 - Jul 4 Open 2y 0m 80 1,110,319 Growing Usage
Collab SFDC $45,868 Q4 - Nov 22 Open 2y 0m 79 1,317,675 Growing Usage
Collab SFDC $44,573 Q4 - Nov 2 Open 2y 0m 87 8,452,768 Growing Usage
Collab SFDC $42,667 Q1 - Jan 28 Won 1y 2m 87 2,462,208 Declining Usage
Collab SFDC $41,153 Q3 - Aug 1 Open 2y 0m 87 1,131,410 Growing Usage
Collab SFDC $37,667 Q3 - Sep 22 Open 2y 0m 85 613,460 Steady Usage
Collab SFDC $37,296 Q4 - Oct 1 Open 2y 0m 49 2,382,084 Growing Usage
Collab SFDC $35,427 Q3 - Jul 5 Open 2y 0m 62 17,045 Growing Usage
Collab SFDC $33,048 Q4 - Dec 1 Open 2y 0m 87 204,174 Growing Usage
Collab SFDC $32,753 Q2 - Jun 16 Open 2y 0m 87 906,683 Steady Usage
Both SFDC $32,550 Q3 - Jul 1 Open 3y 1m 320 8,667,246 Declining Usage
Collab SFDC $32,059 Q4 - Dec 20 Open 6y 10m 87 34,272,719 Declining Usage
Collab SFDC $30,459 Q3 - Aug 1 Open 5y 8m 91 2,883,882 Growing Usage
Collab SFDC $28,350 Q1 - Jan 25 Won 1y 2m 76 229,924 Declining Usage
Collab SFDC $27,575 Q3 - Aug 1 Open 2y 0m 71 266,540 Declining Usage
Collab SFDC $27,470 Q1 - Jan 22 Won 1y 2m 87 5,938,319 Declining Usage
Collab SFDC $25,951 Q2 - Apr 14 Won 2y 0m 79 884,067 Growing Usage
Collab SFDC $25,545 Q4 - Dec 2 Open 2y 0m 87 1,519,984 Steady Usage
Collab SFDC $24,012 Q3 - Aug 1 Open 2y 0m 86 6,680,062 Growing Usage
Collab SFDC $21,384 Q4 - Dec 5 Open 2y 0m 78 1,749,617 Growing Usage
Collab SFDC $19,957 Q3 - Sep 16 Open 2y 0m 84 389,071 Declining Usage
Collab SFDC $19,070 Q2 - Jun 22 Open 2y 0m 58 200,523 Growing Usage
Collab SFDC $18,537 Q3 - Sep 1 Open 2y 0m 85 1,698,794 Growing Usage
Both SFDC $18,501 Q1 - Feb 8 Won 5y 10m 566 3,758,041 Steady Usage
Collab SFDC $18,294 Q1 - Mar 12 Won 1y 0m 62 379,974 Steady Usage
Collab SFDC $17,769 Q3 - Sep 30 Open 2y 0m 85 750,894 Growing Usage
Collab SFDC $17,139 Q3 - Aug 30 Open 2y 0m 85 3,935,015 Steady Usage
Collab SFDC $17,022 Q3 - Aug 1 Open 2y 0m 87 1,108,826 Declining Usage
Collab SFDC $16,807 Q3 - Aug 30 Open 2y 0m 64 695,137 Growing Usage
Collab SFDC $16,270 Q3 - Jul 15 Open 2y 0m 61 291,306 Growing Usage
Collab SFDC $15,901 Q1 - Mar 30 Won 1y 0m 71 412,994 Declining Usage
Collab SFDC $15,719 Q3 - Sep 2 Open 2y 0m 76 170,694 Growing Usage
Collab SFDC $15,651 Q2 - May 26 Open 2y 0m 55 131,365 Growing Usage
Collab SFDC $15,402 Q2 - May 13 Open 2y 0m 53 190,384 Growing Usage
Collab SFDC $15,101 Q1 - Jan 1 Won 1y 3m 72 529,746 Steady Usage
Collab SFDC $14,685 Q3 - Sep 8 Open 6y 8m 75 253,508 Growing Usage
Collab SFDC $14,609 Q2 - May 23 Open 2y 0m 85 1,904,061 Growing Usage
Collab SFDC $14,390 Q1 - Jan 1 Won 1y 3m 63 158,800 Growing Usage
Collab SFDC $14,195 Q3 - Sep 1 Open 2y 0m 87 1,566,117 Growing Usage
Collab SFDC $13,650 Q2 - Apr 18 Won 2y 0m 81 690,544 Growing Usage
Collab SFDC $13,622 Q1 - Jan 1 Won 1y 3m 50 828,468 Growing Usage
Collab SFDC $13,450 Q2 - Jun 3 Possible drop 2y 0m 87 544,641 Declining Usage
Collab SFDC $13,250 Q3 - Jul 1 Possible drop 2y 0m 78 226,901 Growing Usage
Collab SFDC $12,186 Q1 - Mar 20 Won 1y 0m 75 405,652 Growing Usage
Collab SFDC $11,094 Q3 - Sep 2 Open 2y 0m 83 1,044,457 Growing Usage
Collab SFDC $10,477 Q4 - Oct 7 Open 2y 0m 70 436,553 Declining Usage
Collab SFDC $9,861 Q3 - Jul 26 Open 2y 0m 72 533,689 Growing Usage
Collab SFDC $9,714 Q2 - Apr 27 Lost 2y 0m 61 426,136 Declining Usage
Collab SFDC $8,833 Q3 - Jul 14 Open 2y 0m 84 1,324,112 Growing Usage
Collab SFDC $8,833 Q3 - Sep 1 Open 2y 0m 48 84,384 Growing Usage
Collab SFDC $8,514 Q3 - Jul 15 Open 2y 0m 75 210,735 Declining Usage
Collab SFDC $8,310 Q4 - Oct 14 Possible drop 2y 0m 70 527,694 Growing Usage
Collab SFDC $8,030 Q3 - Sep 2 Open 6y 7m 59 506,124 Steady Usage
Collab SFDC $7,675 Q2 - Jun 7 Open 2y 0m 51 1,816,487 Growing Usage
Collab SFDC $7,154 Q1 - Jan 1 Won 1y 3m 67 286,964 Growing Usage
Class SFDC $6,938 Q3 - Sep 8 Open 4y 0m 64 398,330 Declining Usage
Collab SFDC $6,000 Q3 - Jul 1 Open 2y 0m 62 319,863 Declining Usage
Collab SFDC $5,855 Q3 - Jul 15 Open 2y 0m 72 570,935 Growing Usage
Collab SFDC $5,680 Q1 - Jan 27 Won 1y 2m 87 1,416,461 Growing Usage
Collab SFDC $5,635 Q3 - Jul 31 Open 2y 0m 62 185,162 Growing Usage
Collab SFDC $5,576 Q3 - Jul 6 Open 2y 0m 60 195,143 Steady Usage
Collab SFDC $5,435 Q1 - Jan 1 Won 1y 3m 63 111,657 Growing Usage
Collab SFDC $5,304 Q4 - Dec 23 Open 2y 0m 47 302,514 Growing Usage
Collab SFDC $5,048 Q4 - Nov 4 Open 2y 0m 65 10,731 Declining Usage
Collab SFDC - Q4 - Dec 28 Possible drop 2y 0m 81 1,979,954 Growing Usage
Class SFDC $13,010 Q3 - Aug 15 Open 4y 0m 1,447 2,499,010 Declining Usage
Class SFDC $23,000 Q1 - Jan 1 Won 2y 3m 807 4,349,325 Declining Usage
Class SFDC $13,094 Q1 - Jan 28 Won 6y 0m 558 1,358,717 Declining Usage
Class SFDC $8,830 Q4 - Nov 1 Open 2y 2m 52 185,521 Declining Usage
Both SFDC $115,248 Q4 - Dec 28 Open 6y 5m 875 3,562,886 Declining Usage
Collab SFDC $55,988 Q1 - Jan 1 Lost 1y 3m 0 0 -
Collab SFDC $2,861 Q1 - Jan 1 Won (Anthology to cover) 1y 3m 0 0 No Usage Reporting
Collab SFDC $1,147 Q1 - Mar 26 Won 1y 0m 0 0 No Usage Reporting